**Delivery Privacy Policy**
**Last Updated: [Date]**
Welcome to the delivery service provided by Herbo World! This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our delivery services and mobile application.
**1. Information We Collect**
**1.1 Personal Information:**
- When you use our delivery service, we collect personal information such as your name, phone number, email address, and delivery address. This information is necessary to facilitate the delivery process.
- We may also collect payment information such as credit card details to process transactions related to delivery charges.
**1.2 Location Information:**
- Our delivery app requires access to your device's location to provide accurate delivery tracking and estimated arrival times.
- We collect and process location information in real-time to track the movements of our delivery drivers and ensure efficient delivery services.
**2. How We Use Your Information**
We use the information we collect for the following purposes:
**2.1 Delivery Services:**
- To facilitate the delivery of orders placed through our ecommerce app.
- To provide real-time tracking of delivery orders to users.
- To communicate with users regarding their delivery status, updates, and estimated arrival times.
**2.2 Improving Services:**
- To analyze delivery patterns and optimize routes for faster and more efficient deliveries.
- To enhance the user experience by providing personalized delivery options based on location and past orders.
**2.3 Customer Support:**
- To respond to inquiries, resolve issues, and provide assistance related to delivery services.
**2.4 Marketing and Promotions:**
- With your consent, we may use your contact information to send promotional offers, discounts, and updates about our delivery services.
**3. Data Sharing and Disclosure**
We may share your personal information in the following circumstances:
**3.1 Service Providers:**
- We may share your information with third-party service providers who assist us in delivering packages, processing payments, or providing technical support.
**3.2 Legal Compliance:**
- We may disclose your information if required to comply with applicable laws, regulations, legal processes, or government requests.
**3.3 Business Transfers:**
- In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to a third party as part of the transaction.
**4. Data Security**
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We implement industry-standard security practices and regularly review our security measures to ensure the integrity and confidentiality of your data.
**5. Your Rights**
You have the right to access, update, or delete your personal information collected by us. You may also withdraw consent for certain uses of your information, such as receiving marketing communications.
**6. Children's Privacy**
Our delivery services are not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.
**7. Changes to this Privacy Policy**
We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the revised policy on our website or through the delivery app. Your continued use of our services after the changes constitute your acceptance of the updated Privacy Policy.
**8. Contact Us**
If you have any questions, concerns, or requests regarding this Privacy Policy or our delivery services, please contact us at +91 9246455565.
Thank you for choosing Herbo World for your delivery needs!
